Contact the Service Desk, and access product resources and downloads.


Customers with active maintenance agreements gain access to a range of support resources. These include access to the SCATS Service Desk, where they can access assistance, report issues, download current versions of the SCATS product suite, and access the Knowledge Base, which houses product documentation, troubleshooting self-help guides, and best practices for using the SCATS suite. 

For more information or to learn how to gain a maintenance agreement, click here

Customer support
Log your requests and issues at the SCATS Help Desk.

SCATSlearn is your online learning platform providing basic to advanced courses to help you confidently use your SCATS systems and applications.

Knowledge Base
For registered users, product, technical, API, and other reference documentation can be accessed from the Knowledge Base. A catalogue of troubleshooting documents, hints & tips, and other self-help resources is also available. 

Find out more about the resources available.